Tenant FAQs
Answers to your frequently asked questions
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Can you hold a place before I apply?
Properties are generally rented on a first-come, first-served basis once a completed application and any required fees are submitted. We recommend applying as soon as possible if you’re interested in a property. -
Do I pay first month’s rent and last month’s rent with my security deposit?
Move-in costs can vary by property. In most cases, the first month’s rent and a security deposit are required prior to move-in. Additional fees or deposits may apply depending on the property. -
How old do you have to be to apply?
Applicants must meet legal requirements to enter into a lease agreement, which is typically 18 years or older. -
Is the deposit refundable?
Security deposits are generally refundable, provided lease terms are met and there is no damage beyond normal wear and tear adhering to the lease terms and property code.. Any applicable deductions will be outlined no later than thirty days after move-out. -
Who needs a cosigner?
A cosigner may be requested if an applicant does not fully meet standard qualification requirements. Requirements can vary depending on the property and application. -
You have a property I want to rent. How do I apply?
Applications are typically submitted online. Requirements and steps may vary by property, so we recommend following the application instructions listed with each rental. -
How do I pay rent?
Rent payment options may vary, but are commonly handled through an online tenant portal or other approved payment methods. Details will be provided upon lease signing. -
I want to get a pet. What should I do?
Please review your lease and contact our team before getting a pet. Pet policies vary by property and may include additional fees, deposits, or restrictions. -
I want to move out, but my roommate wants to stay. What should I do?
Lease agreements typically apply to all tenants. Any changes would need to be reviewed and approved, and the remaining tenant may need to requalify or provide a replacement. -
My lease expiration is coming, and I want to move out. What should I do?
Most leases require written notice prior to move-out. Please refer to your lease agreement for specific notice requirements and timelines. -
Who is responsible for paying for repairs & maintenance requests?
Maintenance procedures can vary by property and lease. Generally, tenants are responsible for routine maintenance and damages caused by misuse or neglect. Repairs needed due to normal wear and tear will be addressed by management. All maintenance requests should be submitted promptly.

